Shipping policy

Shipping Policy:

• We offer Free Shipping on all orders delivered by FedEx Ground, FedEx Freight, or other comparable couriers.
• All delivery dates listed on the website are estimates. Delivery dates are not guaranteed and subject to change based on courier shipping times, delivery appointment availability and warehouse processing times. 
  
  
• Free Shipping includes one delivery attempt. If the delivery is not accepted and the customer requests a second, or further delivery attempts, the customer will pay a delivery fee that is set by the courier. 

 

• Damaged Items. Should any items arrive damaged please let us know right away via info@epowerdepot.com and we will coordinate measures to remedy in accordance with our suppliers policies. 

 

• Tracking Numbers 

  • Tracking number(s) are provided via email within 1-2 business days* after the date of the order is placed, or after the warehouse processing date.
  • Items shipped via FedEx Ground, or similar courier, may take up to 2-4 business days after processing date.
  • Items shipped via FedEx Freight, or similar freight carriers, may take 3-5 business days after processing date